Privacy & Cookies

Cookies

A 'cookie' is a small file we send to your computer, which is stored on your browser or computer's hardrive and can be deleted by you at any time. It allows us to recognise you when you visit the site. It also helps us to recognise your preferences so that we can improve our internet service to you. The 'cookie' does not include personal information such as your name, so your privacy is protected.

Most web browsers automatically accept cookies, but if you would prefer cookies not to be used, you may be able to set your browser to prevent you from receiving new cookies, notify you before accepting cookies or disable cookies altogether (click "Help" in your browser menu for your browser manufacture's instructions). By deleting our cookies or disabling future cookies you will still be able to use most of the features on this website

Please click here for more information on cookies and how we use them

How Nationwide uses your information

Nationwide Building Society will only collect, process and store information about you that:

  • We have openly collected from you or
  • We have openly collected from you with your consent
  • In addition to this we do log your IP address which is automatically recognised by our Web Server

We will only collect information that is relevant to providing our online service.

We will keep your information while you have a relationship with us and for any retention period that we are legally required to meet.

If, to provide this service, we need to transfer your information to another company, we will tell you.

If you use standard e-mail for communication with Nationwide, information will not be protected in the same way and you should be aware that Nationwide cannot guarantee that it remains confidential whilst in transit.

All email sent to Nationwide will be monitored and checked to ensure our systems operate effectively.

This privacy information only covers the Nationwide branded websites. Links within this site to external websites are not covered. Please note that any changes that Nationwide makes to this information will be communicated electronically on the home page of this site and not by individual written communication.

For full details on how Nationwide uses your information and to read our Privacy Policy please click here.

Data Protection

Data Protection Act 1998 - Your personal information will only be processed by Nationwide Building Society for the purposes as notified to the Information Commissioner. You may request a written copy of the details held about you. A fee of £10 is payable. Please write to: The Subject Access Request Team, Customer Operations, Nationwide Building Society, Kings Park Road, Moulton Park, Northampton, NN3 6NW.

Google Analytics Notice

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States.

Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Yahoo! Notice and Ability to Opt-out

Third-Party Web Beacons: We use third-party web beacons from Yahoo! to help analyse where visitors go and what they do while visiting our website. Yahoo! may also use anonymous information about your visits to this and other websites in order to improve its products and services and provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by Yahoo!, please click here

Definitions

Browser or Web Browser

A web browser is a piece of software used to locate and display web pages on your computer.

There are many web browsers but the most common ones are Microsoft's Internet Explorer, Mozilla's Firefox, and Google's Chrome.

IP (Internet Protocol)

All networks connected to the Internet speak IP, the technical standard which allows data to be transmitted between two devices. TCP/IP (Transmission Control Protocol/Internet Protocol) is responsible for making sure messages get from one computer to another and that the messages are understood.

IP Address

When you are connected to the Internet you have an IP address. It may look something like this - 198.184.98.9.

Your IP address will usually change each time you connect to the Internet depending on how your internet access is set-up (e.g. dial-up, ISDN, analogue modem, wireless etc.).

Web Beacons

Web Beacons are small images sometimes known as clear GIFs, pixel tags, or one pixel GIFs, these images allow companies to count visitors and potentially personalise advertising to your interests based on the websites/pages you have visited.

Web Server

The computer which sends web pages to your computer.