Frequently asked questions (FAQs)

Got a question we’ve not answered elsewhere on this site? Check out our FAQs – designed to help you with everything from choosing to managing your account.

We update these regularly, so be sure to look here from time to time for help and advice.

Saving with Nationwide

Opening an account

Choosing an account

Putting money in

Taking money out


Managing your account

Managing your matured fund

If something goes wrong

We hope we've covered most of the common questions, but if you’re still unsure about something, you can contact us to speak to our dedicated team.